Privacy Policy
Last updated: May 2026
Overview
YourGuides ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us:
- Purchase Information: Name, email address, and payment details when you buy a guide
- Contact Information: Name, email, and message content when you reach out to us
- Usage Data: Basic analytics about how you interact with our website (pages visited, time spent)
How We Use Your Information
- To process and deliver your purchased guides
- To send order confirmations and download links
- To respond to your questions and support requests
- To improve our website and guides
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:
- Payment processors: To securely process your transactions
- Email service providers: To deliver order confirmations and support replies
Data Security
We use industry-standard security measures to protect your personal information. Payment processing is handled by trusted, PCI-compliant payment providers.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Cookies
We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
Contact
If you have any questions about this privacy policy, please contact us at support@yourguides.store.