Refund Policy

Last updated: May 2026

Our Commitment

We want you to be completely satisfied with your purchase. If you are not happy with a guide for any reason, we offer a straightforward refund process.

7-Day Refund Window

You may request a full refund within 7 days of your purchase date. No questions asked.

How to Request a Refund

• Send an email to support@yourguides.store
• Include your order number or the email address used for purchase
• Briefly describe the reason (optional, but helps us improve)

Processing Time

Refund requests are processed within 2–3 business days. The refund will be credited to the original payment method. Please allow up to 5–7 business days for the amount to appear in your account, depending on your bank.

After 7 Days

Refund requests received after the 7-day window will be reviewed on a case-by-case basis. We always try to find a fair resolution.

Technical Issues

If you experience any technical problems accessing or downloading your guide, please contact us immediately. We will resolve the issue or provide a full refund.

Contact

For any refund-related questions, email us at support@yourguides.store or use our contact form.